Privacy Policy

1. Introduction

The Chain ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Name
• Email address
• Phone number (optional)
• Profile picture (optional)

2.2 Property Information

When you list a property, we collect:

• Property address and location
• Property details (bedrooms, bathrooms, price, etc.)
• Property photographs and floor plans
• Estate agent details (if applicable)
• Contact information for property enquiries

2.3 Usage Data

We automatically collect:

• Device information (device type, operating system)
• IP address
• Property view counts and interactions
• Messages sent through the platform
• Saved properties and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Display your property listings to other users
• Facilitate communication between buyers and sellers
• Send notifications about messages, property updates, and account activity
• Track property view statistics
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• Property Listings: Your property details and contact information are displayed publicly to users browsing the platform
• Messaging: When you message another user, your name and profile information are shared with them
• Estate Agents: If you use an estate agent, their details are displayed on your listing
• Service Providers: We use third-party services (Supabase, Vercel) to host and operate the Service
• Legal Requirements: We may disclose information if required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored securely using Supabase, a trusted database platform with enterprise-grade security. We implement appropriate technical and organisational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing
• Row-level security policies
• Regular security updates

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Request your data in a portable format
• Withdraw Consent: Opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Push Notifications

With your consent, we may send push notifications about new messages, property updates, and important account information. You can disable push notifications at any time through your device settings or within the app.

8. Cookies and Tracking

We use essential cookies and local storage to maintain your session and preferences. We do not use third-party advertising cookies or tracking pixels.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@thechain.pro
Website: thechain.pro